Live Online Casino Betting & Gambling Malaysia

Monday December 11 2017 13:30:31 ( GMT + 8.00 )     |    Forget Password   |    中文   English   |

FAQ

1. How do I make a deposit?
Funds may be deposited into your HBET63 member account using the following methods:

Local Bank ATM Cash Deposit

As our valued customer, we will always strive to keep banking free of charge for you. You will not be charged by us for any deposits into or withdrawals out of your account - unless we specifically alert you in advance that the method you have requested carries an excess charge.

Bank Website Online Instant Banking/ Interbank Funds Transfer

Please remember to choose option of Instant Transfer when you online banking to our bank accounts. Please also provide us your banking transaction screenshot for prevent

2. How can I be certain games are fair

We have professionals to calculate the payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.

3. Is my personal information secure?

We will make sure that your details are secure all the time. We use the best quality security measures Secure Socket and is stored in secure operating environments that allow customer making payments online has never been safer. HBET63 will not disclose your personal information to any third party.

4. Forget username or password?

If member wish to change password, login our web site, on right blank there's a forget password function, click and fill details, password will reset and send to customer email.

5. What are the supported currencies?

SGD–Singapore Dollars

6. What is the maximum bet amount of HBET63?

Each sports and betting products have their own maximum stake and these amounts may increase or decrease depending on the bet's pool size and the time the bet was placed. It is advisable to refer to the MAX stake on the mini bet list shown on the left-hand frame by clicking on the price whenever you want to place a bet.

7. What is the minimum bet amount of HBET63?

The minimum bet amount is depends on the type of game you play and the game room that you choose to enter. Different type of games will be set up a different minimum bet amount.

8. How long does it take for bets to be settled?

We aim to settle bets as quickly as possible; however for some events official confirmation of the result is necessary which may delay the settlement procedures. For those live dealer games, it will be settled instantly.

9. How long does it take for withdrawal?

Usually all withdrawal will be done process within 9minutes.

10. I have problems loading some of the content of the website. How can I solve this issue?

There is a known issue with older versions of Adobe Flash Player while displaying Flash graphics. We advise you update your Flash Player and your browser. Or you also can contact our customer service live chat for other helps.